Hot in the City

This is not the first time this happened. We were doing some online banking today and was really frustrated because something was up with the DBS site we simply could not key in the password. Called the tech support. The guy said we have to download some Java thing. Wait a minute, whichever bank on earth asks people to download something so that they can use the website, that is ridiculous. Does he know what he is talking about??! Ok, i have been in the web industry for a fair bit, from the appearance of it, the DBS password login section is somewhat weirdly deployed. Ok so anyways called tech support again just to get another person. We explained we are on Macs and mainly using Firefox or Safari, he said that the site only works for PC IE or Netscape and SOMETIMES Safari. WTF!? Netscape?!??!?! Who on earth still uses Netscape nowadays!?!? It's like so last century! There are newer better and more stable browsers such as FireFox, Opera, Safari. Are they aware?? I thought Singapore is a supposed hi-tech country? I guess coming back from the US, we got to get used to the lo-tech here??

DBS, the premier bank of the republic, is still lagging behind in terms of online banking technology, i am quite scared. What if it is not hack-proof? Are you scared or not?? Our technology is run by a bunch of bodohs??